Everytime you charge with Char.gy you will be billed as soon as your charging session has finished. If you have charged using your Char.gy account or via a payment card then you will automatically be emailed a copy of your invoice. To find an invoice for a previous charging session, please log into your Char.gy account and then click on Charging Session History (alternatively click this direct link here).
Your invoice will show a breakdown of your charging session according to the time of day that you charged,
i.e. if some of your charging took place between midnight and 7am that part will be shown as the night rate, and anything between 7am and midnight will be displayed at the day rate.
Please see examples below:
EXAMPLE 1 DAY RATE and NIGHT RATE: Start charge at 10pm and finish charging at 5am, on a 5kWh Charge Point.
Line one will show 2 hours on the day rate from 10pm to midnight (2 x 5 kWh) = 10kWh x 65p = £6.50
Line two will show 5 hours on the night rate from midnight to 5am (5 x 5 kWh) = 25kWh x 29p = £7.25
Total = £13.75
Your bill will be a combination of the two different tariffs.
EXAMPLE 2 DAY RATE TARIFF: Start a charge at 8am and finish charging at 3pm, on a 5kWh Charge Point.
Your invoice will show just the one tariff of 7 hours on the day rate (7 x 5kWh) = 35 kWh x 65p = £22.75
Please see our current rates below:
From 1st Dec 2022 (includes 20% VAT)
Night - applies from midnight to 7am - 29p/kWh
Day - applies from 7am to midnight - 65p/kWh
If you have any further questions about billing then you can email us on support@char.gy or call us on 0800 086 9606 (Option 2).
