Please follow these steps to set up a payment method on your account:


  1. Make sure you are logged in to your account on www.char.gy*.
  2. On the 'My Account' page, select Edit Payment Details.
  3. Complete the required personal and card details.
  4. After you’ve added the details, click Save or Confirm Payment Details.
  5. Click Done once you’ve finished.


*If you are using the Char.gy App then click Account and then Edit Profile follow steps 2-5.


Tip: You can always come back and add or delete options, by following the same steps. If you are struggling to add a payment method, please contact us by emailing support@char.gy or calling us on 0800 086 9006 (Option 2).