char.gy

Your account 2

• Adding a payment method
• Changing account details

Availability 2

• Where is char.gy available to use?
• When will char.gy be available in my street?

Parking 2

• Will parking spaces be reserved for char.gy customers?
• Cable Safety while Charging

Subscriptions 1

• Subscription have Ended - Introducing Day/Night tariffs

Apple Pay & Google Pay 4

• I authorised a charge with Apple / Google Pay, but didn't actually charge my car. When will I be refunded?
• Why have I been charged £40?
• How much does it cost?
• Using Apple Pay or Google Pay to charge your car

Payments 2

• VAT receipts
• TRUE PAYG Invoicing /Billing

Technical 3

• What is a kWh?
• How many kWh does my car use per charge?
• What is meant by usable battery capacity?

Troubleshooting 2

• I can't remove the cable from the charge point.
• My car isn't charging

General 8

• Starting and finishing a charge
• Finding the charge point ID
• Do I need a special cable to use char.gy?
• How fast does char.gy charge my car?
• What do the LEDs on the charge point mean?

View all 8