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0800 086 9606
Getting started with us
Adding a payment method
Changing account details
Locations and availability
Where is char.gy available to use?
When will char.gy be available in my street?
Will parking spaces be reserved for char.gy customers?
Cable Safety while Charging
Pricing & Subscriptions
Subscription have Ended - Introducing Day/Night tariffs
Apple Pay & Google Pay
I authorised a charge with Apple / Google Pay, but didn't actually charge my car. When will I be refunded?
Why have I been charged £40?
How much does it cost?
Using Apple Pay or Google Pay to charge your car
TRUE PAYG Invoicing /Billing
What is a kWh?
How many kWh does my car use per charge?
What is meant by usable battery capacity?
I can't remove the cable from the charge point.
My car isn't charging
Starting and finishing a charge
Finding the charge point ID
Do I need a special cable to use char.gy?
How fast does char.gy charge my car?
What do the LEDs on the charge point mean?
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