char.gy

Your account 2

• Adding a payment method
• Changing account details

Availability 2

• Where is char.gy available to use?
• When will char.gy be available in my street?

Parking 1

• Will parking spaces be reserved for char.gy customers?

Subscriptions 1

• Subscription tariffs are ending

Apple Pay & Google Pay 4

• I authorised a charge with Apple / Google Pay, but didn't actually charge my car. When will I be refunded?
• Why have I been charged £30?
• How much does it cost?
• Using Apple Pay / Google Pay to charge your car - STEP BY STEP

Payments 1

• VAT receipts

Technical 3

• What is a kWh?
• How many kWh does my car use per charge?
• What is meant by usable battery capacity?

Troubleshooting 2

• I can't remove the cable from the charge point.
• My car isn't charging

General 7

• Starting and finishing a charge
• Finding the charge point ID
• Do I need a special cable to use char.gy?
• How fast does char.gy charge my car?
• What do the LEDs on the charge point mean?

View all 7