Please note that you can currently use Char.gy charge points without setting up an account, you will just be required to use Apple or Google pay in order to facilitate a £25 pre-authorisation charge (you can find out more here).
For the best experience, we would recommend that you register for an account with us and pay for your charging sessions via the payment card you register during the process. By doing this you will be able to access your charging history via your account, there will be no pre-authorisation charge and you'll also receive a VAT invoice after each charging session. The price of charging per kWh will be displayed on the charge point page.
To create an account via the Char.gy app - click Account then Create an account.
The page that should open will look like this:
To create an account via the Char.gy website - on your web browser please click on Sign in and then click the Not a member? Create an account link. Alternatively you can click the direct link here.
The page that should open will look like this:
Next, add a Debit or Credit card to your account to pay for your charging sessions. On the 'My Account' page or 'Account' tab on the app, select Payment Methods and then Add payment method. You will be directed to a card details page for you to add the required personal and card details. After you’ve added the details, click Save or Confirm Payment Details and then Done once you’ve finished. You may need to logout and back into your char.gy account to see these changes reflected in your account.
For more information on adding a payment card to your account, please view How to add a payment method.
If you still require support then please contact us by emailing support@char.gy or call us on 0800 086 9606.