Please note that you can currently use Char.gy charge points without setting up an account, you will just be required to use Apple or Google pay in order to facilitate a £25 pre-authorisation charge (you can find out more here). By setting up an account following the steps below you will pay our current rates via the payment card you register; by doing this you will be able to access your charging history via your account, there will be no pre-authorisation charge and you'll also receive a VAT invoice after each charging session.


To create an account via the Char.gy website on your web browser please click on Login and then click the Not yet registered? Click here to create an account button. Alternatively you can click the direct link here. 


In order to create an account via the Char.gy app, click Account then Sign in or Register then Register and the page will open in your web browser. Again alternatively you can click the direct link here.

The page that should open will look like this:



Then add a Payment Method to your account by following the steps on here.


If you still require support then please contact us by emailing support@char.gy or call us on 0800 086 9606.