To download a VAT receipt please follow the following steps:
1. Log into your Char.gy account and then click on Charging Session History (alternatively click this direct link here).
2. Click on the invoice that you want a VAT receipt for.
3. Click on the "Download as PDF" button at the bottom of your email receipt.
Please note that if you complete a charging session using Apple or Google Pay then you won't see a VAT invoice for that session. If you require one then please email us on [email protected] so that we can request one from our Accounts Team. To automatically receive a VAT invoice after every charge please set up a payment card on your account and pay via this payment method when you charge. Please click here for help with this.
See example below:
If you have any further issues please contact us on 0800 086 9606 (Option 2).
