To download a VAT receipt please follow the following steps:

1. Log into your account and then click on Charging Session History (alternatively click this direct link here). 

2. Click on the invoice that you want a VAT receipt for.

3. Click on the "Download as PDF" button at the bottom of your email receipt.

Please note if you completed a charging session using Apple or Google Pay then you won't see a VAT invoice for that session. If you require one then please email us on

 See example below:

If you have any further issues please contact us on 0800 086 9606 (Option 2).