Following the completion of your charging session, you will immediately be able to see a receipt in your char.gy app that details a breakdown of the cost, power delivered and VAT. You will also be emailed a receipt showing the amount captured from your pre-authorisation hold.
If you require an invoice showing a breakdown of the cost or power delivered across your session and our Tariffs, and/or the amount of VAT paid for the session then you can find this in your char.gy account, by clicking on the History tab.
If you require any further support in obtaining your VAT receipts or require a statement (such as for a tax return), please email us at support@char.gy, including in your email the details of the charging session(s) in question and the email address associated with your char.gy account. The request will be sent to our Finance Team who will process the invoice as soon as possible.
