Billing & Payment
Billing & Receipts
Did you know that char.gy was the first Charge Point Operator to implement a significantly reduced off-peak rate so we could offer you cheaper charging at n...
Tue, 13 May, 2025 at 3:18 PM
Our process for obtaining a VAT receipt will be dependant on your method of payment for your charging session. VAT receipts for charging paid for vi...
Tue, 13 May, 2025 at 3:18 PM
This guide is only in relation to accounts that have linked a payment card. If the payment for your most recent charging session has failed, you will b...
Tue, 13 May, 2025 at 3:18 PM
When you charge with us using Apple or Google Pay we reserve £25 from your bank card as a holding fee in order to start a charging session. If your usage ex...
Tue, 13 May, 2025 at 3:21 PM