Billing & Payment
Billing & Receipts
Did you know that char.gy was the first Charge Point Operator to implement a significantly reduced off-peak rate so we could offer you cheaper charging at n...
Tue, 13 May, 2025 at 3:18 PM
VAT receipts for charging Following the completion of your charging session, you will receive a receipt for the cost of energy transferred to your vehi...
Tue, 6 Jan, 2026 at 4:08 PM
This guide is only in relation to accounts that have linked a payment card. If the payment for your most recent charging session has failed, you will b...
Wed, 19 Nov, 2025 at 5:16 PM
In order to start a charging session with us, we first ask your bank to reserve £25 on your payment card as a holding (pre-authorised) amount. These funds a...
Tue, 6 Jan, 2026 at 3:42 PM
When you start a charging session at any of our charge points, we’ll place a temporary £25 reservation on your chosen payment card, regardless of whether ...
Tue, 6 Jan, 2026 at 4:09 PM