If you're having trouble charging your vehicle please check out some helpful troubleshooting tips here.

I can’t remove the cable from the charge point
If you're having trouble removing your cable from the charge point, please try the following steps.  DO NOT FORCE THE CABLE OUT Visit the charg...
Wed, 22 Mar, 2023 at 2:37 PM
My car isn't charging
We understand that it can be incredibly frustrating if you discover that your car hasn't been charging. However there is usually a simple explanation fo...
Fri, 2 Jun, 2023 at 2:21 PM
What does 'suspended' mean?
DONT PANIC... This happens to more people than you know and is completely normal. All electric vehicles can suspend charging. The most common reason is tha...
Fri, 2 Jun, 2023 at 2:21 PM