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0800 086 9606
How to find the charge point ID
Starting and finishing a charge using your web browser
Starting and finishing a charge using the char.gy app
Scheduling a charge
Cable safety whilst charging
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What is a kWh?
How many kWh does my car use per charge?
What does usable battery capacity mean?
Do I need a special cable to use Char.gy?
Can I use adapters or extension cables?
My cable is stuck in the charge point
My car isn't charging
What does 'suspended' mean?
What does 'Out of Communication' mean?
My cable is stuck in my car