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Charging
General
9
How to find the charge point ID
Starting and finishing a charge using your web browser
Starting and finishing a charge using the char.gy app
Scheduling a charge
Cable safety whilst charging
View all 9
Technical
7
What is a kWh?
How many kWh does my car use per charge?
What does usable battery capacity mean?
Do I need a special cable to use Char.gy?
Can I use adapters or extension cables?
View all 7
Troubleshooting
5
My cable is stuck in the charge point
My car isn't charging
What does 'suspended' mean?
What does 'Out of Communication' mean?
My cable is stuck in my car