General
In order to start a charge with char.gy, please visit the charging page for the charge point you're using. This can be done in two different ways: ...
Tue, 3 Aug, 2021 at 1:04 PM
The charge point ID, and subsequently the charging page URL, can be found on the top of the charge point. For more information visit https://char.gy/start
Thu, 16 Apr, 2020 at 9:12 AM
No. Our charge points use conventional Type 2 (Mennekes) charging cables. These will usually be supplied with your vehicle.
Thu, 16 Apr, 2020 at 9:12 AM
This of course depends on which model of electric vehicle you're charging, how empty your battery is and the speed of the charge point. char.gy offer t...
Thu, 16 Apr, 2020 at 9:12 AM
Solid green = Charge point is available and ready to use Flashing green = Charge point is preparing to charge a vehicle Flashing blue = Vehicle is charging ...
Thu, 16 Apr, 2020 at 9:12 AM
All electric vehicles can suspend charging. The most common reason is that the battery is full, but cars can suspend charging for various reasons. Why do ...
Thu, 16 Apr, 2020 at 9:12 AM
If you have a Shell Onto Recharge card then you can use char.gy's charge points using the Shell Recharge app. When you've downloaded the app y...
Wed, 19 May, 2021 at 6:51 PM
If you are having problems charging with the Paua app, please email support@pauatech.com for support.
Fri, 1 Oct, 2021 at 11:04 AM