General
The charge point ID, and subsequently the charging page URL, can be found on the top of the charge point. You can also find charge points by searching using...
Wed, 22 Mar, 2023 at 2:23 PM
MOST IMPORTANTLY: PLEASE ENSURE YOU FOLLOW THE PROMPTS ON YOUR DEVICE AS PER THE STEP BY STEP PROCESS WHEN USING THE CHARGE POINT. Please visit the cha...
Mon, 16 Oct, 2023 at 4:22 PM
MOST IMPORTANTLY: PLEASE ENSURE YOU FOLLOW THE PROMPTS ON YOUR DEVICE AS PER THE STEP BY STEP PROCESS WHEN USING THE CHARGE POINT. Please find an...
Tue, 20 Jun, 2023 at 4:25 PM
If your vehicle enables you to schedule a charge at a specific time then our charge points have the technology to support this action. The best way to sched...
Mon, 25 Mar, 2024 at 5:23 PM
At Char.gy we consider public safety a top priority and bearing in mind the existing legislation when placing the cable from the charge point to your vehicl...
Fri, 2 Jun, 2023 at 2:30 PM
This of course depends on which model of electric vehicle you're charging, how empty your battery is and the speed of the charge point. Char.gy currentl...
Wed, 22 Mar, 2023 at 2:27 PM
The different colours you may see from the LEDs are: Solid green = Charge point is available and ready to use Flashing green = Charge point is preparin...
Wed, 22 Mar, 2023 at 2:26 PM
Make sure you have the Shell app (linked below) installed on your device: https://www.shell.co.uk/motorist/ev-charging.html If you have a Shell Onto R...
Wed, 22 Mar, 2023 at 2:25 PM
There have been reports of scam QR codes being put on some public devices such as charge points and parking meters so we advise you to please be diligent wh...
Tue, 27 Jun, 2023 at 12:35 PM
Our char.gy charge points are for charging electric vehicles only. Please do not use the charge points to charge eBikes, market stalls or anything else. ...
Thu, 11 Apr, 2024 at 12:35 PM