General
MOST IMPORTANT... PLEASE ENSURE YOU FOLLOW THE PROMPTS ON YOUR DEVICE AS PER STEP BY STEP PROCESS WHEN USING THE CHARGE POINT. In order to start a...
Wed, 2 Nov, 2022 at 1:18 PM
The charge point ID, and subsequently the charging page URL, can be found on the top of the charge point. For more information use the link below to acce...
Wed, 2 Nov, 2022 at 1:22 PM
No. Our charge points use conventional Type 2 (Mennekes) charging cables. These will usually be supplied with your vehicle.
Tue, 1 Nov, 2022 at 2:06 PM
This of course depends on which model of electric vehicle you're charging, how empty your battery is and the speed of the charge point. char.gy offer ...
Tue, 1 Nov, 2022 at 2:05 PM
Solid green = Charge point is available and ready to use Flashing green = Charge point is preparing to charge a vehicle Flashing blue = Vehicle is char...
Tue, 1 Nov, 2022 at 2:06 PM
DONT PANIC... This happens to more people than you know and is completely normal. All electric vehicles can suspend charging. The most common reason is ...
Wed, 2 Nov, 2022 at 12:49 PM
ENSURE... Make sure you have the below Shell app install on your device: https://www.shell.co.uk/motorist/ev-charging.html If you have a Shell Onto R...
Wed, 2 Nov, 2022 at 12:50 PM
char.gy does not permit the use of any adapters or extension cables. Unfortunately because there are so many products available we can't be sure ho...
Mon, 30 Jan, 2023 at 10:34 AM