General
All Char.gy chargers will have a Charge Point ID listed upon them, or on the lamp post column just above the charger. The location of the charge point ID ma...
Tue, 13 May, 2025 at 3:28 PM
MOST IMPORTANTLY: PLEASE ENSURE YOU FOLLOW THE PROMPTS ON YOUR DEVICE AS PER THE STEP BY STEP PROCESS WHEN USING THE CHARGE POINT. You can access the c...
Wed, 19 Nov, 2025 at 5:27 PM
MOST IMPORTANTLY: PLEASE ENSURE YOU FOLLOW THE PROMPTS ON YOUR DEVICE AS PER THE STEP BY STEP PROCESS WHEN USING THE CHARGE POINT. You can access...
Wed, 19 Nov, 2025 at 5:28 PM
Yes - you can't currently schedule a charge directly within our app but our charge points support your vehicle schedule! If your vehicle enables you to ...
Mon, 2 Feb, 2026 at 3:46 PM
At char.gy, we consider public safety a top priority and ask you to bear the following in mind when placing the cable from the charge point to your vehicle....
Mon, 2 Feb, 2026 at 4:01 PM
Char.gy charge points are classed as fast chargers. This means our charger speeds range from ~5kW* to ~22kW*. The amount of time it will take to comple...
Mon, 2 Feb, 2026 at 4:03 PM
When commencing, during, and ending a charging session, you will see the LED's on our charge points performing different actions. Please note that the L...
Tue, 13 May, 2025 at 3:31 PM
There have been reports of fraudulent QR codes being put on some public devices, such as charge points, so we advise you to please be diligent when using ou...
Tue, 13 May, 2025 at 3:31 PM
Our char.gy charge points are for charging electric vehicles only. If your vehicle does not have the option to charge via a Type 2 charging cable, you are u...
Tue, 13 May, 2025 at 3:32 PM
Char.gy operates a tariff system for our charging fees. We have two tariffs active across our network: Our Night Saver Tariff is £0.39/kWh* and is appli...
Tue, 13 May, 2025 at 3:32 PM